Privacy Policy

StayInColumbus Effective date: July 8, 2026

StayInColumbus ("StayInColumbus," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our communications, and the services we provide to property owners, guests, and other users.

By using our website or services, you agree to the practices described in this policy.

Information we collect

Information you provide to us. We collect information you give us directly — for example, when you contact us, request a quote, enter into a service agreement, or communicate with us by email, phone, or messaging. This may include your name, email address, phone number, mailing address, property details, and any other information you choose to share.

Information collected automatically. When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We may collect this information through cookies and similar technologies (see "Cookies" below).

Information from third parties. We may receive information from third-party platforms and service providers we use to operate our business — for example, booking and listing platforms, payment processors, and accounting or scheduling software.

How we use your information

We use the information we collect to:

• Provide, operate, and improve our services;

• Communicate with you, respond to inquiries, and provide customer support;

• Manage bookings, property services, and owner relationships;

• Process transactions and maintain accurate business records;

• Send administrative information, updates, and, where permitted, marketing communications;

• Maintain the security and integrity of our website and services;

• Comply with legal obligations and enforce our agreements.

How we share your information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. With trusted third parties who perform services on our behalf — such as booking platforms, payment processors, cleaning and maintenance providers, and software vendors — only as needed to provide our services.

• Legal requirements. When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of StayInColumbus, our clients, or others.

• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this policy.

• With your consent. When you direct or authorize us to share your information.

Third-party services

We rely on third-party services to run our business, which may include booking and listing platforms, payment processors, analytics providers, and accounting and productivity software. These providers have their own privacy policies governing their use of information. We encourage you to review them.

Cookies

Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. Most browsers let you refuse or delete cookies through your browser settings. Disabling cookies may affect some site features.

Data security

We take reasonable measures to protect the information we collect against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain personal information for as long as necessary to provide our services, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your choices

You may:

• Request access to, correction of, or deletion of the personal information we hold about you, subject to legal and business-record requirements;

• Opt out of marketing communications by following the unsubscribe instructions in our messages or by contacting us;

• Adjust your browser settings to manage cookies.

To make a request, contact us at info@stayincolumbus.com.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

StayInColumbus Email: info@stayincolumbus.com

This document is provided as a general template and does not constitute legal advice. For a policy tailored to your specific legal obligations, consult a licensed attorney.